Terms of service
WELCOME TO THE ORIGINAL FIREWORKS WAREHOUSE LTD
By using this website you accept and agree to be bound by these General Terms and Conditions of Sale, the Privacy & Cookie Policy and such other policies we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these General Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
These General Terms and Conditions of Sale govern the sale of goods by us, The Original Fireworks Warehouse Ltd, to you, the customer, by telephone, email, and via our website at homedeliveryfireworks.co.uk, or other means to our Customer Services teams, and will form the basis of any contract of sale between us. Please read them carefully before placing your order and print a copy for future reference as you will be deemed to be bound by them. Copies of these terms and conditions are available on request.
THE CONTRACT
Your orders are an offer to purchase goods from us, we will confirm receipt of your order by sending you an email summarising the details of your order ('Order Confirmation Email') or otherwise confirming your order back to you; this is the point at which we accept your order and the contract is formed (subject to these General Terms & Conditions). The contract is completed when the goods are delivered (also subject to these General Terms & Conditions).
ORDERS
All orders for goods made by you on the website or by telephone to a Customer Services representative are subject to these Terms and Conditions.
AMMENDMENTS
We make no guarantees that once placed and paid for, an order can be amended. If you wish to amend an order you must notify us by phone or email as soon as possible and provided the order has not already been submitted to our Distribution Centre we will try to amend it.
PAYMENT
All payments for goods must be made when the order is placed. We will not reserve or despatch goods before payment is received. Ownership of the goods will pass to you once we have received payment in full. We cannot accept cheques or cash as payments online. Please note we cannot guarantee the security of data when communicating with homedeliveryfireworks.co.uk via email. Accordingly, please do not send us payment information using email.
Our website uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.homedeliveryfireworks.co.uk in your browser address window. A small locked padlock will also appear in the address bar of your browser window.
For details of the security measures we employ please read our Privacy & Cookie Policy. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.
We do not store credit card details nor do we share financial details with any 3rd parties.
PRICES
Products are invoiced in GBP sterling at the price at the time of your order. Prices displayed in brochures and on the website include Value Added Tax which will be applied at the current rate where applicable. Products might be subject to variation. If there is an error we will contact you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you, your order for the incorrectly priced item will be cancelled, and we are not obliged to honour such orders. The delivery charge is an additional cost unless stated otherwise. Please refer to our Delivery Information for full details.
PRODUCT DESCRIPTION AND SPECIFICATION
We have made every effort to ensure that the goods displayed on this website and in our brochures conform to the descriptions and photographs. The colours, specifications, dimensions and descriptions of items on the website and brochures are quoted as accurately as possible. The colours you see will depend on the resolution of your monitor and we cannot therefore guarantee that your monitor's display of any colour will always reflect accurately the colour of the item delivered.
AGE RESTRICTIONS
We only sell items to adults (i.e. those aged 18 or over). If you are under 18, you may use this brochure or our website only with the involvement of a parent or guardian. By placing an order with us it is confirmation that you are of legal age.
CONTENT & INTELLECTUAL PROPERTY RIGHTS
The Original Fireworks Warehouse Ltd, its products and content is protected by national intellectual property. You are only allowed to use content found on this website as expressly agreed by The Original Fireworks Warehouse Ltd. Any reproduction or redistribution of our intellectual property rights may result in civil and criminal penalties. You also agree that you are not a partner, agent or reseller of The Original Fireworks Warehouse Ltd or our products and we are not liable for any such representation, act or omission on your part.
In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free. Nor can we promise that the functions within the site i.e. html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses; we always recommend that you should have an up-to-date and complete virus-checking software to protect yourself.
You also agree that no joint venture, partnership, employment or agency relationship exists between yourself and The Original Fireworks Warehouse Ltd. You will not express yourself as an employee, agent or representative of The Original Fireworks Warehouse Ltd and we are not liable for any representation, act or omission on your part.
LIMITATION OF LIABILITY
Save to the extent that we are responsible for foreseeable loss and damage caused by us, to the maximum extent permitted by law, The Original Fireworks Warehouse Ltd accepts no liability and shall not be responsible for any loss or damage, whether foreseeable or otherwise, including direct, indirect, consequential, special or exemplary damages however they may arise.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be responsible to you for any delay or failure to comply with our obligations under these General Terms & Conditions if the delay or failure arises from any cause beyond our reasonable control.
ALTERATIONS TO THIS WEBSITE AND GENERAL TERMS AND CONDITIONS
We reserve the right at any time to make changes to these General Terms & Conditions of Sale, Privacy & Cookie Policy and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or place an order from the website or other means. We may transfer our rights and obligations under these terms to another organisation. However you may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.
WAIVER
If you breach these General Terms & Conditions of Sale and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
GOVERNING LAW AND JURISDICTION
These General Terms & Conditions are governed by and construed in accordance with the laws of England and are under the non-exclusive jurisdiction of the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
CUSTOMER SUPPORT
For order, product or service enquiries, including any complaints, please contact our Customer Services Department:
• Telephone: 9.00 to 17:00 (GMT), excludes bank holidays via +44 (0)1280 824 402 (national call rates may apply);.
• Email: hello@originalfireworkswarehouse.co.uk
PROMOTIONS AND PROMOTIONAL CODES
If you have a published homedeliveryfireworks.co.uk promotion code, please note that offers cannot be used in conjunction with any other offers and offers apply to one per household. Thank you for taking the time to study these terms and conditions. Should you have any further enquiries please contact Customer Services.